The fine print

SMS Terms & Conditions

MaxCo Services customer care text messages. Last updated October 25, 2026.

1. Program

Program name: MaxCo Services Customer Care. Sender: MaxCo Services LLC ("MaxCo", "we"), texting from (773) 825-3113.

We send text messages to customers about their appliance repair service only:

  • Appointment confirmations and reminders
  • Technician on-the-way notifications
  • Estimates, invoices, receipts and payment links
  • A request for feedback after a completed repair
  • Replies to questions you text us

We do not send marketing or promotional messages under this program.

2. How you opt in

You agree to receive these messages in one of three ways:

  • By phone. When you call (773) 825-3113 to schedule, our representative reads this disclosure before any text is sent: "By providing your phone number, you agree to receive SMS appointment confirmations, technician on-the-way notifications, invoice notifications and customer care replies from MaxCo Services LLC. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. We will not share mobile information with third parties for promotional or marketing purposes. Do I have your consent to text you at this number?" Your number is recorded as opted in only if you say yes. The date, time and representative are logged in our customer records.
  • Online. By ticking the optional "Text me appointment updates" checkbox on our online booking page. The box is unchecked by default and sits next to this disclosure. You can book without ticking it, and then I won't text you.
  • By text. By texting us first at (773) 825-3113, which opts you in to replies about your request.

After you opt in you receive this confirmation: "MaxCo Services LLC: You have agreed to receive SMS updates from MaxCo Services LLC. Msg freq may vary. Std msg & data rates apply. Reply STOP to opt out, HELP for help."

Consent to receive text messages is not a condition of any purchase. We never buy, rent or borrow phone lists.

3. Sample messages

  • MaxCo Services: Your appointment is confirmed for Tue 10/27 between 9-12. Max will call before arriving. Reply STOP to opt out.
  • MaxCo Services: Max is on the way and should arrive in about 30 minutes. Reply STOP to opt out.
  • MaxCo Services: Your invoice for appliance repair service is ready: https://app.applianceops.pro/invoice/… Reply STOP to opt out.

4. Message frequency and cost

Message frequency varies, typically 2 to 6 messages per service appointment. Message and data rates may apply, according to your mobile plan.

5. Opting out

Reply STOP to any message to opt out (CANCEL, END, QUIT, UNSUBSCRIBE and STOPALL also work). You'll receive one final message confirming you've been unsubscribed, and no further texts. Reply START to opt back in.

6. Help

Reply HELP for help, or contact us at (773) 825-3113, maxcoservices@gmail.com, Rogers Park, Chicago, IL.

7. Carriers

Supported on major U.S. carriers. Carriers, including T-Mobile, are not liable for delayed or undelivered messages.

8. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

9. Changes

We may update these terms; the date at the top of this page shows the latest version. Questions? Call (773) 825-3113.

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