Straightforward terms. Honest service. Clear expectations.
These Terms of Service explain the rules, expectations, and responsibilities when using our website or requesting services from MaxCo Services.
Last Updated: 03 May 2026
By accessing this website or requesting services from MaxCo Services, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and customers.
If you do not agree with any part of these terms, please do not use this website or request services.
MaxCo Services provides appliance diagnostics, repair services, and related support for residential and select commercial equipment.
All services are subject to availability, location, and technician scheduling. We reserve the right to decline or limit service requests based on safety, accessibility, or other practical considerations.
A diagnostic fee is required to evaluate the appliance and determine the issue. This fee covers the time and expertise needed to properly assess the problem.
After diagnosis, you will receive a clear explanation of the issue and the recommended next steps. Additional repair costs, including parts and labor, will be discussed before any work is completed.
Pricing may vary depending on the complexity of the repair, parts availability, and labor requirements.
No repair work will be performed without your approval. Once you authorize a repair, you agree to the associated costs discussed at that time.
If additional issues are discovered during the repair process, you will be notified before further work continues.
The times are tough, and with the intent of being fully transparent, I am updating my prices.
I am no longer marking up parts. I will only charge shipping fees and tax on parts from this point on.
My labor will go up to reflect the added costs of living.
A standard repair is going up from $199 to $249. This covers the drive time for up to two trips, labor to diagnose as well as come back and repair, and office time afterward to do paperwork.
As always, I never charge any surprise fees for credit card processing or any other corporate-sounding reasons.
The trip charge, which only applies when I do not do the repair, is $99. This is for when the appliance is not repairable, or you decide not to go through with the repair, and is not refundable. It is for my time driving to you, diagnosing, and doing the paperwork after.
To diagnose a second appliance on the same trip the charge is an additional $50.
MaxCo Services offers a 90-day labor warranty on work directly related to the repair performed.
Parts warranties are provided by the manufacturer and may vary depending on the brand and component. We will communicate any applicable warranty details at the time of service.
Warranty coverage does not apply to unrelated issues, misuse, or conditions outside the original repair scope.
Payment is due upon completion of services unless otherwise agreed in advance.
We accept commonly used payment methods. Failure to complete payment may result in additional fees or refusal of future service.
Customers are responsible for providing safe and reasonable access to appliances. This includes:
Clearing access to the appliance
Ensuring utilities are functioning (electric, gas, water)
Informing us of known issues before service
MaxCo Services is not responsible for delays or complications caused by inaccessible work areas or undisclosed conditions.
MaxCo Services is not liable for indirect, incidental, or consequential damages resulting from the use of our services or website.
While we strive to provide accurate diagnostics and reliable repairs, we cannot guarantee outcomes affected by factors outside our control, including appliance age, prior damage, or manufacturer defects.
All content on this website is provided for informational purposes only. You agree not to misuse, copy, or distribute content without permission.
We reserve the right to update, modify, or remove website content at any time.
All content on this website is provided for informational purposes only. You agree not to misuse, copy, or distribute content without permission.
We reserve the right to update, modify, or remove website content at any time.
These Terms of Service may be updated periodically. Continued use of the website or services after changes are posted constitutes acceptance of those updates.
If you have questions about these Terms of Service, please contact:
Phone: (872) 251-2415
Email: [email protected]
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